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Billing and deployment questions

Find the correct path for commercial support.

Updated: Revision: 2026-09-13.11 min read

Commercial arrangements

Public prices and online checkout are not currently published on this website. Use the agreement or order form for your deployment to identify fees, billing schedules and cancellation terms.

Request help

For invoice or deployment questions, contact support@cofolders.com or submit an account support request. Include an invoice reference if relevant; do not include full payment card or bank credentials.

Model and infrastructure costs

Model providers, storage, compute and implementation can have separate costs. CoFolders does not promise a universal refund period, service credit or uptime commitment outside the applicable commercial agreement.

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