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Contact CoFolders support

Submit a private request or email the support team.

Updated: Revision: 2026-09-13.11 min read

In your account

Open /help/contact, sign in if needed and submit the category, subject and description. Save the request reference. Your request list and messages are private to your account, not the workspace directory.

If you cannot sign in

Email support@cofolders.com. Include the deployment URL, approximate time and visible error. Never send a password, private key, access cookie or payment card credentials.

What to expect

The form records a support request; it does not promise an immediate reply or a fixed service level. Support responses appear in the request thread when added by the support team. Contact your agreement owner for any contracted support commitment.

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