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Troubleshoot automation runs

Check trigger, permissions, approvals and tools.

Updated: Revision: 2026-09-13.11 min read

Inspect the run

Open the automation and its run details. Check whether the trigger fired and which step is waiting or failed. Keep the run reference and visible error for support.

Revalidate access and configuration

Confirm live membership, the resource’s folder permissions and provider credentials. A schedule created before a permission change does not retain the old grant. Waiting on an approval is different from a provider failure.

Retry carefully

Before retrying, check whether earlier steps already changed an external system. Use the supported recovery path and idempotency controls instead of creating duplicate work blindly.

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